Article TypeInteractive user documentation
PlatformFUOYE Digital Library Help & Knowledge Base
Mobile FriendlyResponsive layout, collapsible sections and print support
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Some FUOYE Digital Library services are public, while others require login. Login may be required for publication upload, user dashboards, staff workflows, support tracking and administrative tasks. Users should access the platform only with authorised credentials.
- Open the FUOYE Digital Library login page.
- Enter your username, email, staff number or matric number as required.
- Enter your password.
- Complete any verification if enabled.
- Click Login.
- Confirm that your dashboard displays correctly.
- Click Forgot Password or Reset Password.
- Enter your registered email or identifier.
- Check your email for reset instructions where email reset is enabled.
- Create a strong new password.
- Log in again.
- Contact support if no reset message is received.
- Do not share your password.
- Do not use the same password on many systems.
- Avoid simple passwords.
- Log out on shared computers.
- Do not send passwords through email or support tickets.
- Change your password if you suspect compromise.
- Wrong password
- Unverified account
- Inactive account
- Wrong email or user ID
- Browser cache issue
- Expired session
- Permission not assigned
- System maintenance
Contact support if password reset does not work, your account is inactive, your role is wrong, your dashboard is missing expected functions or you suspect unauthorised access.
Frequently Asked Questions
Should I send my password to support?
No. Support should never ask you to send your password.
Why can I log in but not see a module?
Your role may not have permission for that module. Contact support.
What should I do on a shared computer?
Do not save passwords and always log out.