FDL
FUOYE Digital LibraryHelp & Knowledge Base
πŸ‘₯ Public Visitor Guide

FUOYE Library Visitors Guide

This guide helps public visitors, prospective students, researchers, alumni, partner institutions, parents, community users and guests understand how to use the FUOYE Digital Library and public-facing University Library services.

Visitors can use the Digital Library to explore public resources, search help guides, access open educational resources, browse repository records, use the Global Library Gateway and contact the Library for support.

Category: Public Visitor GuideAudience: Public VisitorsStatus: PublishedVisibility: Public

Visitors Can Access

  • Public Digital Library information.
  • Open repository records and metadata.
  • Open Educational Resources where public access is enabled.
  • Global Library and Open Repository Gateway links.
  • Help and Knowledge Base articles.
  • Library support and E-Librarian contact options.
Guide TypePublic visitor user manual
PlatformFUOYE Digital Library Help & Knowledge Base
FormatMobile-friendly interactive HTML
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The FUOYE Library Visitors Guide explains how public users can interact with the FUOYE Digital Library without needing internal staff privileges. It is intended for visitors who want to explore public library information, repository records, open learning resources, global scholarly links and library support services.

Purpose: This guide helps visitors know what they can access, how to search, when login may be required and how to contact the Library for assistance.

A Library Visitor may include any external or public user who visits the FUOYE Digital Library.

  • Prospective students seeking information about learning resources.
  • Parents, guardians and community members.
  • Researchers from other institutions.
  • Alumni and collaborators.
  • Public users searching open-access scholarly resources.
  • Partner institutions and academic visitors.
  • Users seeking contact with FUOYE Library services.
Usually Available Publicly
  • Homepage information.
  • Public Help & Knowledge Base articles.
  • Open repository metadata.
  • Open Educational Resources marked public.
  • Global Gateway links.
  • Library announcements.
  • Library Staff Directory where enabled.
May Require Login or Approval
  • Academic staff publication upload.
  • Internal dashboards.
  • Restricted repository files.
  • Subscribed database access.
  • Staff-only workflows.
  • Student-specific services.
  • Administrative management pages.
Access note: Public visibility does not mean every file is downloadable. Some records may be metadata-only, restricted, subscribed, embargoed or external-link only.

The homepage is the main entry point for visitors. It provides access to key Digital Library services.

  • Banner: introduces the FUOYE Digital Library vision and key actions.
  • Statistics: shows strategic highlights such as gateway links, learner access vision and 24/7 access.
  • Feature cards: link to major services such as repository, OER, OPAC and Global Gateway.
  • Navigation menu: helps visitors move quickly between sections.
  • Help section: provides user manuals, FAQs and support guidance.
  • Footer: may contain important links, credits and institutional information.

OPAC means Online Public Access Catalogue. Visitors may use OPAC to discover library catalogue records, books, journals, serials and holdings.

  1. Click OPAC or Library Catalogue.
  2. Search by title, author, subject, keyword, ISBN or ISSN.
  3. Open the catalogue result.
  4. Check the call number, location and availability details.
  5. Ask library staff for help if the item is difficult to locate.

The repository helps visitors discover FUOYE research outputs and scholarly records. Visitors may be able to browse public metadata and access files where permitted.

  • Journal articles.
  • Conference papers.
  • Books and book chapters.
  • Theses and dissertations where public.
  • Datasets where approved for public visibility.
  • Institutional archive records.
Repository note: If a record has no file, it may still provide useful metadata, citation, DOI, abstract, keywords or publisher/external link.

Open Educational Resources are learning and teaching materials that may be publicly accessible depending on their licence and access settings.

  1. Click OER or Faculty-Based OER Hub.
  2. Select a faculty or department where available.
  3. Search by course code, title, topic or resource type.
  4. Open the relevant resource.
  5. Check the licence and access note before downloading or sharing.
Course packsLecture notesLaboratory manualsResearch skillsOpen textbooks

The Global Gateway connects visitors to reputable external libraries, repositories, OER platforms, open journals, open books, research data repositories and subscribed database platforms.

  1. Click Global Gateway.
  2. Search by resource name, country, subject, type or access level.
  3. Use filters such as region, group or access type.
  4. Open the external resource link.
  5. Follow the access rules of the external platform.
External resource notice: External websites are not controlled by FUOYE. Their access rules, availability and content may change.

Some databases linked from the FUOYE Digital Library may require institutional subscription, campus network access, vendor login or approved remote access.

  • Visitors may view database descriptions and access notes.
  • Some resources may be open access.
  • Some resources may be limited to authorised FUOYE users.
  • Visitors should contact the Library if access instructions are unclear.
Security: Do not request or share private database passwords publicly. Use official library support channels only.

Visitors can request help through the Help section, Library Support form or Ask an E-Librarian service.

Common Support Requests

  • Help finding a resource.
  • Broken link report.
  • OPAC/catalogue enquiry.
  • Repository record enquiry.
  • OER access issue.
  • Subscribed database access question.
  • General library information.

Information to Include

  • Your full name and contact email.
  • The page or resource involved.
  • The issue or question.
  • Screenshot or error message where available.
  • The support action you need.

Visitors who plan to visit the physical University Library should follow official FUOYE Library visitor procedures, opening hours and access requirements.

  • Check opening hours before visiting.
  • Carry valid identification where required.
  • Follow library rules and staff instructions.
  • Use designated reading or enquiry areas.
  • Do not remove library materials without approval.
  • Respect quiet study areas and other users.
  • Ask staff for help when unsure.
Note: Physical access policies may vary. Visitors should confirm current arrangements through official FUOYE Library contact channels.
  • Use a modern browser for best results.
  • Use the mobile menu on small screens.
  • Use search where pages are long.
  • Zoom text if needed.
  • Report unreadable pages, broken layouts or accessibility barriers.
  • Request support if you need alternative access guidance.
  • Do not misuse, copy or redistribute restricted materials.
  • Respect copyright, licences and database terms.
  • Do not submit passwords through public support forms.
  • Do not upload another person’s private information.
  • Use open resources responsibly and cite sources properly.
  • Report suspicious links, privacy concerns or exposed data immediately.
ProblemLikely CauseRecommended Action
Search returns no resultSearch term may be too narrow or record may not exist.Try broader keywords or contact an E-Librarian.
Link does not openBroken external link or temporary network issue.Refresh, try again, then report the broken link.
Access deniedResource may require login, subscription or campus access.Read access note or contact Library Support.
Page layout looks wrongBrowser cache, old browser or mobile display issue.Refresh, use a modern browser or report the issue.
File does not downloadRestricted file, missing file or permission issue.Check access status and contact support.
Can visitors use the FUOYE Digital Library?

Yes. Visitors can access public sections, open resources, help articles, repository metadata and external gateway links where available.

Do visitors need to log in?

Many public sections do not require login. Restricted services, dashboards and internal workflows may require authorised login.

Can visitors download all repository files?

No. Download depends on copyright, access status, licence and repository approval.

Can visitors access subscribed databases?

Some databases may be open access, but subscribed databases may require FUOYE institutional access or approved login.

How can visitors get help?

Visitors can use Help, Library Support, Ask an E-Librarian or contact options provided on the platform.